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  2. Purchase, Service, Warranty

Purchase, Service, Warranty

Buy a watch

  • How do I shop for an Oris watch online?
  • Is every watch on the Oris website available to purchase?
  • How do I find my nearest Oris boutique or authorised dealer?
  • Can I order a customized Oris watch?
  • How much of the cost of a limited-edition Change for the Better watch will be donated to your partners?
  • How much does an Oris watch cost?

Payment

  • What payment methods do you accept online?
  • How secure is the Oris eShop?
  • Do I have to pay tax if I order online?
  • How much tax do I have to pay if I order online?

Shipment

  • How are orders shipped?
  • Where can I ship my order to?
  • What are your shipping costs?
  • How long will it take for my order to arrive?

Return

  • Can I cancel my order?
  • What happens after I've cancelled my order?
  • What is your returns policy?
  • How do I return my order?
  • Are returns free of charge?

Full service

  • When should I bring my watch in for a service and why?
  • How often does my watch need to be serviced?
  • How often should I get my watch checked for water resistance?
  • Can you service any Oris watch?
  • How much does a service cost?
  • What do I do if my watch needs a full service?

Repair service

  • What happens during a restoration?
  • Where can I obtain spare parts for my Oris?
  • What do I do if my watch needs a repair service?

Warranty

  • What does the warranty cover?
  • Is the watch strap included in the warranty?
  • What is OWA?
  • Does my watch come with a warranty?
  • Where can I check the warranty on my watch?
  • How do I extend the warranty on my Oris watch?
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